Otelimizin her karesinde vizyonumuz; kalitede süreklilik ve mutlak müşteri memnuniyetidir. Otelimizde kendinizi evinizde gibi rahat hissedeceğiniz ferah odalarımızın yanı sıra açık ve kapalı havuz , jakuzi , Türk hamamı , masaj odaları gibi memnun kalacağınız tüm detayları itina ile hazırladık.
The hotel is group focused. The buffet is quantity, not quality at all. We had bugs in our bathroom in the shower that was so terribly dirty. Upon communicating this to the staff we got a “we are so sorry”. Obviously there was no sense of cleaning. Ironically the inside thermal pool was closed for cleaning due to covid, in October 2023! Even though we did have bugs that I made a video moving around the shower and showed at reception, the 7€ beer we had at dinner was still charged. The staff was professional, but not nice.
Spent a lovely night here following a day looking at some ruins and calcium pools close by. The hotel has a wonderful indoor spa pool and a fabulous outdoor thermal spa pool affording spectacular sunset. However drinks are extortionate 400 Tl for a small bottle of wine.....a proper bottle cost us £40....
Very surprising to see this style of hotel in Pammukale. Great room, we were given the corner suite with a separate bedroom and huge lounge and dining area. Two single beds and a baby cot were delivered to us for our 3 children. Breakfast was good. Dinner was also included and was a buffet style. 6 minute drive to the thermal pools of Pammukale and Heirapolis. Would definately recommend this hotel. Great value for money.
Experienced a perfect relaxing getaway at Richmond Pamukkale hotel. The best is the outdoor thermal pool which is open till midnight. It is a beautiful hotel with garden, activities and 3 pools. A great food menu and selection at both breakfast and dinner. The staff of the hotel is welcoming and helpful. Rooms are neat and clean with good air conditioning. I truly had an awesome time would surely recommend if you want to unwind during your visit to the Beyaz Cennet of Türkiye. Also a very special thanks to Ebru Hanim, my flight and connection had been delayed and I was reaching the hotel late, she made sure to have coordinated very well and kept my room ready for me after a long travel.
The two days we spent at this hotel were wonderful. We didn't expect much in the beginning but the staff treated us very well, happily fulfilled our requests and the lady who cleaned our room was a wonder. Everyone was very friendly and engaging. Food and breakfast were good, but the hotel was crowded so it could be messy. We enjoyed a lot and left happy.